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At Your Service: The Ten Commandments of Great Customer Service!
Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers, they not only...
Coaching-An Adapting Tool For Attaining Fulfillment In The Global Economy
At a time when the global economy is bringing innovation, new ideas and new opportunities into the marketplace, outsourcing and the elimination of white-collar jobs has left many of us feeling anxious and insecure about the future. It is...
How To Win The "Marketing War", Capture Your Prospect's Mind
As a marketer you are engaged in a "War" with competitors where the ultimate prize is capturing the mind of prospects and claiming their purchase dollars.
What you are about to read shows you how to create a powerful, automatic weapon for...
Price your eBook to Sell Well
Q. The big question asked me in teleclasses or client sessions is "How should I price my eBook?
A. The big answer is "it depends."
Here's seven tips to help:
1. Determine your audience's need and demand for your book. If your book...
The Key to High Productivity is Energy Management
One of the issues most often raised by my clients is better time management. People have tried prioritizing tasks, blocking out parts of their day for certain tasks, implementing new systems and getting better at delegation. While all of those...
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20 Ways to Advance Your Career
To survive and thrive in today's competitive environment, it is not just what you know. You also need to be competent. You must stand out from the crowd - be memorable, impressive, credible, trusted and liked.
"Success is never a destination - it is a journey."
- Maya Sullivan
1. Exceed expectations; deliver results on a or head of time.
2. Manage your time effectively.
3. Create a career plan with goals and training requirements.
4. Move away from day-to-day operations.
5. Develop strong rapport with colleagues, senior managers/executives.
6. Get a mentor, accept guidance in your career.
7. Know your organization's goals vision, values, business strategies.
8. Create opportunites to further own/business goals.
9. Solicit feedback and assess the decision for purposes of continuous improvement.
10. Communicate effectively to people at all levels of your organization.
11. Build and maintain relationships with individuals who might
impact your work.
12. Plan, prioritize and organize your work.
13. Manage own emotions and reactions.
14. Balance the demands of your personal and professional life.
15. Give yourself quarterly reviews, identify your accomplishments.
16. Become your own sales team, market your abilities.
17. Dedicate yourself to lifelong learning.
18. Be decisive and action oriented.
19. Commit to excellence and professionalism.
20. Be self-disciplined.
Cecile Peterkin is a trained Career/Life Coach and speaker whose work centers primarily on middle managers and their various challenges. She also works with individuals who are ready to move forward, take action, achieve goals and experience overall life improvement, both in personal and in career.
Cosmic Coaching Centre
www.cosmiccoachingcentre.com
416-486-5000
cecile@cosmiccoachingcentre.com
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